Shipping & Return Policy

We want you to love your purchase from Michal Store. If you’re not satisfied, here’s how we handle returns and refunds.

1. Return Eligibility
Returns are accepted within 14 days of delivery.

Item must be unused, unworn, and in original packaging.

Certain items (e.g., underwear, sale items) may be non-returnable.

2. How to Return
Email us at michal_kuczkowsk@michalstore.site with your order number and reason for return.

Ship the item back to our address:
78 Boulevard Voltaire, 75011 Paris

3. Refunds
Refunds will be issued to the original payment method within 7 business days of receiving the item.

Shipping costs are non-refundable unless the return is due to our error.

4. Exchanges
We offer exchanges for size or color issues. Email us to initiate an exchange.

5. Contact
For any return or refund questions, contact:
Email: michal_kuczkowsk@michalstore.site
Phone: +1 (716) 296-0269